Every Purchase Plants A Tree! 🌳

SHIPPING INFO

** WILL MY ORDER BE AFFECTED BY BREXIT? **

*Deliveries to UK addresses will not be affected.* Like most stores (and shoppers) on both sides of the border, we are really disappointed to see the implications of the final Brexit agreement.

Unfortunately, between now and 1st July, most of our EU customers could be asked to pay additional taxes or customs fees upon receiving their orders.

There are 3 tiers for extra charges for UK orders arriving in the EU:
1) if your order value is under €22, you shouldn't be asked to pay any extras at all.
2) if your order is between €22-€150 you're likely to be asked to pay local VAT at customs (you should be able to claim back the UK VAT you paid on your purchase here, but we appreciate it’s extra effort and not ideal)
3) on orders of €150 and over customers are likely to also be requested to pay import fees

Fortunately we only expect this to be a struggle until July 1st. After that, EU regulations will mean we're able to operate in the same way we previously did - without anyone having to pay extra taxes or customs fees.

To our EU customers: we love you guys, and thank you for bearing with us!

HOW MUCH WILL SHIPPING COST?

Your shipping cost will depend on the weight of your order, and which country we're shipping to. Check below to see the different options: 

Sadly there are some countries we're not able to ship to due to carrier restrictions, but we'll continue to work on it. We are not able to ship to: Afghanistan, Iran, Islamic Republic Of, Iraq, Jordan, Myanmar, Korea, Democratic People's Republic Of, Russia, Sri Lanka, Syria, Yemen, Algeria, Angola, Burundi, Congo, Congo, The Democratic Republic Of The, Liberia, Libyan Arab Jamahiriya, Nigeria, Sierra Leone, Somalia, Saudi Arabia, South Africa, South Sudan, Sudan, Togo, Zimbabwe, Cuba, Brazil, Paraguay, Mexico, United Arab Emirates, Belarus, Bosnia And Herzegovina, Croatia, Moldova, Republic of, Montenegro, Serbia

HOW LONG WILL IT BE BEFORE I GET MY STUFF?

SHIPPING TO THE UK

Express:

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched, 90% of express orders arrive on the next working day. This is a Royal Mail service, so if you're not in, your regular postwoman / man will deliver your package somewhere 'safe' or leave you a card to collect from the post office.

Standard:

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched, 90% of standard orders arrive in 2 working days. This is a Royal Mail service, so if you're not in, your regular postwoman / man will deliver your package somewhere 'safe' or leave you a card to collect from the post office.

Courier (Tracked + Signed):

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched, your courier will attempt to deliver the next working day. This is a fully tracked service, so you'll receive an email with tracking details. If the courier attempts to deliver but you're not in, you'll be able to rearrange delivery online using your tracking link. 

SHIPPING TO EUROPE

Standard (Untracked):

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched, please allow some time for your package to reach you from the UK! Typically delivery will take 7 days from dispatch, but if the local postal service experiences delays, we've known it to take up to 30 days in the worst cases. 

Standard (Tracked + Signed): 

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched, please allow some time for your package to reach you from the UK! Typically delivery will take 7 days from dispatch, but if the local postal service experiences delays, we've known it to take up to 30 days in the worst cases.

Courier (Tracked + Signed): 

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched, the delivery time varies by country. Check our list below: 

2 days - Germany / Netherlands / Belgium / Luxembourg / France / Republic of Ireland

3 days - Czech Republic / Austria / Denmark / Slovakia / Switzerland / Spain / Italy

4 days - Poland / Finland / Sweden / Hungary / Slovenia / Portugal / Estonia

5 days - Lithuania / Latvia / Croatia / Romania / Serbia / Greece

SHIPPING TO THE REST OF WORLD:

Standard (Untracked):

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched, please allow some time for your package to reach you from the UK! Typically delivery will take 7-10 days from dispatch, but if the local postal service experiences delays, we've known it to take up to 30 days in the worst cases. 

Standard (Tracked + Signed):

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched, please allow some time for your package to reach you from the UK! Typically delivery will take 7-10 days from dispatch, but if the local postal service experiences delays, we've known it to take up to 30 days in the worst cases. 

Courier (Tracked + Signed):

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched delivery will take 5-7 days.